Who comes for counseling at Wild Goose?
We provide counseling services primarily to adults and families/couples.
We enjoy working with people from a variety of ethnic, cultural, and racial backgrounds, religions, spiritual and philosophical beliefs, social and socioeconomic classes, professional and blue-collar, genders and gender identities, sexual orientations, and all the different stations of life. In short, we like humans.
What can we help with?
We have training, skills, and positive successes working with people who struggle with the following issues:
Trauma (childhood and adult) and PTSD, depression, anxiety, drug or alcohol addictions, relationship problems/concerns, adolescent/teenage issues, domestic violence and abuse, adult FASD, bipolar disorder, ADHD, life transitions, grief and loss, parenting problems/concerns, family and blended family dynamics, spiritual abuse, self-worth, shame, disordered eating, hopelessness, anger, personality disorders, co-dependency, social anxiety, transgender challenges, struggling to find meaning or purpose in life, coping with unwanted changes, job and career issues, LGBTQ issues, and more.
The above struggles are often part of the experience of being human. You aren’t messed up and you aren’t broken. You are simply wrestling with difficult things and you are making the wise decision to reach out for help. If one or more of these issues is something you are carrying all alone, give us a call to schedule a free confidential phone consultation. Let’s see if Wild Goose is a match for your needs.
Free Phone Consultation for Potential Clients
At Wild Goose Counseling, we believe in the importance of a “good fit.” We like to take a minute to chat with any prospective clients before we agree to begin counseling work. After you’ve taken a moment to read through our website, if you think you might benefit from our services, feel free to call, text, or email. If you give us a call, please know that we often can’t answer (we are usually with clients), but leave a voice mail and you will usually hear from us within 1-2 business days. Some folks are uncomfortable calling but have an easier time emailing. We don’t mind, either way.
What happens when we chat together? We listen as you explain the nature of the problem you are experiencing and ask you to describe what you want from the counseling process. If we believe we would be a good fit, we will then discuss with you what Wild Goose might be able to do for you—giving you the opportunity to decide if our approach feels like a good fit. If so, we schedule your first appointment. Sometimes we are full and so aren’t able to see you right away, even though we feel like you would be a great fit. We give you the option of being on our waiting list, when that happens. As soon as your name is at the top, you get first dibs on the next available opening!
If, however, our conversation indicates that you are struggling with an issue that is outside our scope of practice, or if you express a desire for a style of counseling that we don’t offer, or if your needs are more intense than once-a-week counseling can provide, we will give you a verbal referral to a counselor or program that might be a better fit for your needs. We want to see you well served, even if that means it can’t be with us.
What type of counseling modalities do you use?
We have training in a number of different modalities and, while we have our favorite approaches, we also like to utilize the modalities that will be the most help for the person we are seeing. This means that our therapy sessions can look a lot different from person to person.
Modalities that we have training and experience with and may use: Person-Centered Therapy (Rogerian/Humanistic), Narrative Therapy, Dialectical Behavior Therapy (DBT), Acceptance and Commitment Therapy (ACT), Art Therapy, Expressive Arts Therapy, Psychodrama and Sociometry, Cognitive Behavioral Therapy (CBT), Internal Family Systems (IFS), Motivational Interviewing, Rational Emotive Behavioral Therapy (REBT), Eye Movement Desensitization and Reprocessing (EMDR), Trauma Informed Art Therapy, Internal Family Systems, Gottman Approach, Relational Life Therapy (RLT, Terry Real), Family Systems Therapy, Addictions Counseling, and so much more. We try to stay up on the latest in evidence-based practices as well as take a few weeks or more every year to participate in trainings that we believe will bring something good back to our clients.
When we first meet with you, we build an initial treatment plan around what your strengths are, your goals, your current problems that you wish to see improved, and also the type(s) of modalities that we think will best help you to meet your therapy goals. Your treatment plan, however, is an ever-evolving thing. As we get to know each other better and see what type of therapeutic modalities you respond to best, we will amend your plan to add those additional tools. The important thing for you to know is that your feedback helps us to structure our process together! Don’t feel shy about letting your counselor know what works, what doesn’t, if it’s going too fast, too slow, to intense, not intense enough, or if you need any other types of changes made. We want you to know that your feedback is always welcome and will always be viewed as important part of the process.
Do you provide counseling for children?
We primarily provide services for adults and couples/families, however we sometimes will see teenagers and/or kids. If you have a child or teenager that you think might specifically benefit from our approach to counseling, give us a call.
Do you accept Denali Kid Care, Medicaid, or Medicare?
No. We are not able to take Medicaid or Medicare at this time. If you need counseling services in the Soldotna or Kenai area but do not have private insurance, you might try calling one or more of these three agencies, all of which provide Medicaid-billable counseling services and may also have a sliding scale fee option for self-pay: Central Peninsula Hospital’s Behavioral Health Department (includes Serenity House for addiction), Peninsula Community Health Services, or Dena’Ina Wellness Center
Can you bill my insurance?
Yes! We provide complimentary billing services for all of our clients. You are responsible for any charges that your insurance company does not cover, such as your co-pay or charges that go to your deductible, which is due at the time of service or at the end of each month, depending on your payment preference.
Will my insurance cover Behavioral Health services?
The good news is, MOST LIKELY; but it is up to you to call your insurance company to find out what your specific plan covers.
Most insurance plans cover a good portion (60-90%) of the cost for licensed professional counseling services. We ask that you call your insurance company or visit their website to learn about your coverage for counseling (often called “behavioral health” by insurance companies) BEFORE your first session.
We do not call to get prior authorization – our billing services are complimentary only. It is 100% your responsibility to know what your plan will cover.
When you call your company, find out how much your yearly deductible is, how much is still owed on that deductible, how many counseling sessions are covered each year (if there is a limit), whether family sessions are covered (in case you want to attend sessions with a loved one such as a spouse), and how much is your co-pay per session once your deductible is met, and any other questions you might have. It is helpful if you pass this information along to your counselor so that we can assist you as we plan the services for you that will be the best fit for your needs without causing an undue/unexpected burden on your finances.
When you call, your insurance company may ask you some questions about us. We are licensed professional counselors in the state of Alaska (LPC). Our regular individual psychotherapy sessions will be coded as 90837 and family sessions (such as with you and your spouse attending together) are billed as 90847.
I don’t have private insurance right now, but I want to get counseling services and I am able to pay cash. Can you see me if I’m self-pay?
Yes. We accept self-pay. Payment is due at the time of service. Please talk to the intake counselor for more information about this.
How much do you charge?
Individual Sessions: We charge the standard rate of $175 for a 60 minute individual psychotherapy session. This CPT code is 90837. If your insurance pays 80%, this means your usual co-pay will be about $35.00 per session.
The very first appointment is considered an assessment ($225) and may take 1-2 hours of face-to-face interview time. During the assessment, your counselor will ask you many questions in order to gain a well rounded understanding of who you are, including your strengths, needs, background, current situation, and what you hope to gain out of your work in counseling. Towards the end of this session, your counselor will summarize thoughts and recommendations about what will be the most helpful approach for you and begin formulating the basis of a treatment plan.
Family Sessions: If you are coming for counseling help for your relationship with a member of your family (most commonly problems you are having that are strongly related to interactions with a spouse or partner), this is typically billed as a “Family Therapy Session with Client.” The first session is still an assessment ($225, as above), but often with your family member or partner included.
From there on out, you, your partner/family member, and the counselor will talk about which kinds of weekly sessions will best meet your needs. You will have the choice of short (often less emotionally-intense, more skills-oriented) sessions or longer ones (often more emotionally intense but covering more ground) sessions. The 60 Minute Family Session is $200, and the 90 Minute Family Session is $250.
Please note: some insurance companies do not cover family sessions or choose to cover a lesser percentage of family sessions as compared to individual sessions. Please contact your insurance company for the details of your specific plan and then communicate this with your counselor so that we can work with you within the boundaries of your particular insurance plan.
Where are you located?
As a small and private counseling business, we rent our office space in the upstairs of Karlene’s Acupuncture and Day Spa, located at 198 W Marydale Ave, Soldotna, Alaska. It’s just across the street from the main entrance of Central Peninsula Hospital and provides us with a relaxing and serene location to provide our services. Private parking is located in the back. If you arrive early for your scheduled appointment, you may go up the half flight of stairs and sit at the table area while you wait.
We do not have a receptionist and our counseling sessions in our offices at Karlene’s are by appointment only. If you would like to talk about making an appointment, call us at 907-953-9655 to do so. We would love to hear from you.
Are you handicapped accessible?
Unfortunately, we are not fully accessible right now. Our regular offices are located up a half-set of stairs, which can pose a problem for some. We understand that not everybody is able to climb stairs, and your safety and comfort is important to us. If mobility is a difficulty for you, we may have a few additional meeting options which may be available (usually on Sunday afternoons). Please ask us about these options when you call us.
What are some mental health/addiction issues that aren’t a fit for Wild Goose?
As a small private office, we are not able to provide counseling services for severe mental illness and/or severe addictions. We typically meet with our clients once or twice each week and this simply isn’t enough for folks who are struggling with more severe problems or episodes. Your healing is our top priority, and there are agencies, programs, and residential treatment centers that are better equipped to meet such needs, helping you achieve stabilization.
If you are interested in working with one of our counselors for after-care (once you have reached a level of stabilization where you can maintain with just weekly counseling supports), please do give us a call!
Safety First! Confidentiality Has Limits:
*Confidentiality has limits. When you call us for a consultation or have a counseling session with us, what you share typically stays between us, as per our confidentiality policy and ethics. Your privacy as a client or potential client is very important to us, as it should be. However, if you share with us that you are currently planning suicide, serious self-harm, or currently harming (or planning to harm) others—-especially a minor, an elder, or someone who relies on you for their care—-we are mandatory reporters and must contact the appropriate authorities. Your safety and the safety of others is a top priority to us.
Because of the difficulty (and complexity) of legal involvement, we do NOT accept clients who are seeking counseling services for the purpose of having counselor participation in legal proceedings.
When we provide counseling services to couples/family members, we ask for a non-disclosure agreement, both parties agreeing that the content of counseling services will not be used in a judicial setting. The nature of family/couples work involves being able to talk openly about issues in the relationship without the fear that one party will take the other one to court. The only exception to this is in the case of mandated reporting (such as explained in the question above this one).